If you are getting an error message when entering your address details, please check the following:
- Your address details should be for at least the last 5 years and your current address must be onshore in Australia, other address entries can be overseas, ensure you pick the correct country.
- Enter in the number of years and/or months even if it is zero (i.e. 2 years and 0 months or 0 years and 2 months)
- Ensure that the country field of each of the addresses provided has been selected.
- Ensure that you don't use any punctuation such as . , / - \ and only include letters or numbers.
If you are unsure of the length of time at an address, please approximate the length of time.