arrow-downarrow-rightbag-suitcasebookmarkbriefcasebuilding-homecarchaincheck-circlecheck-listcheck-pagecheck-shieldcheckcustomer-supportdollar-coindollareye-scanface-scangovernment-buildinghammerhappy-browserhardhathospitalloginmegaphonepadlockresumeshare-heartstarttruckuser-protectionuser-searchvisawarning

Coming soon - National Crime Check is getting a new look! Click here for more information.

If you are getting an error message when entering your address details, please check the following:

  • Your address details should be for at least the last 5 years and your current address must be onshore in Australia, other address entries can be overseas, ensure you pick the correct country. 
  • Enter in the number of years and/or months even if it is zero (i.e. 2 years and 0 months or 0 years and 2 months)
  • Ensure that the country field of each of the addresses provided has been selected.
  • Ensure that you don't use any punctuation such as . , / - \ and only include letters or numbers.

If you are unsure of the length of time at an address, please approximate the length of time.

 

Was this helpful?

Can't find the answer to your question?

< 480px
XS
SM
MD
LG
XL
2XL
3XL